Cookies
How we use cookies
Cookies are used to:
- track your progress and record your answers as you complete a claim
- measure how you use this service so it can be updated and improved based on your needs
- remember your cookie consent so that we don’t ask you again
Teachers: claim back your student loan repayments cookies aren’t used to identify you personally.
Find out more about how to manage cookies.
Measuring website usage (Google Analytics)
We use Google Analytics software to collect information about how you use Teachers: claim back your student loan repayments. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
Google Analytics stores information about:
- the pages you visit on Teachers: claim back your student loan repayments
- how long you spend on each page
- how you got to the site
- what you click on while you’re visiting the site
We collect the IP addresses of people visiting the Claim additional payments for teaching website. This is for security reasons.
We don’t allow Google Analytics to use or share our analytics data.
Google Analytics sets the following cookies:
| Name | Purpose | Expires |
|---|---|---|
| _ga | This helps us count how many people visit Teachers: claim back your student loan repayments by tracking if you’ve visited before | After 2 years |
| _gid | This helps us count how many people visit Teachers: claim back your student loan repayments by tracking if you’ve visited before | After 24 hours |
| _gat_gtag_ | This is used by Google Analytics to limit the amount of requests they receive | After 1 minute |
You can opt out of Google Analytics.
Gathering your feedback
We use Google Forms software to collect information about what you thought of the Teachers: claim back your student loan repayments service. We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
For more information on Google‘s cookies, please see the Google Privacy and Terms site.
Sessions
A cookie is set to record your session activity. This is essential to the function of the service.
| Name | Purpose | Expires |
|---|---|---|
| _dfe_teachers_payment_service_session | Stores session data | After 30 minutes |
Cookie consent
You will see a pop-up cookie consent message when you visit Teachers: claim back your student loan repayments. If you give us consent to, we'll store a cookie so that your computer knows you’ve consented to non-essential cookies and don't ask you again.
| Name | Purpose | Expires |
|---|---|---|
| accept_cookies | Saves a message to let us know that you have accepted non-essential cookies | After 90 days |